Learning Experience Design
What I did: Designed an Articulate Rise module about a serious topic using edited stock vector illustrations in Adobe Illustrator
Results (as of July 2025): An NPS score of 60.66 after 10,929 completions and inclusion in Relias' Disaster Response toolkit
To fully treat patients in a respectful way, health care professionals often need to be aware of their patients' trauma. A course about how to do this needed to be revised for Relias' content library, so I took a transcript from a medical subject matter expert and crafted the visual and user experience design of it in Articulate Rise.
I focused heavily on ensuring the visuals treated the topic with respect while keeping the user experience responsive to all devices a medical professional may take this training on. I used stock illustrations and icons that I edited in Adobe Illustrator to help the learner visualize the effects trauma can have on people within the healthcare system. Using an illustrated style made it easier for me to tell a consistent story with the images I used since I could edit the character vectors I got from a stock website to bring each part of my subject matter expert's writing to life.
Interactions were carefully placed in areas of content that the learner would find especially important when treating their patients, where they would need to memorize definitions, or to help manage cognitive load when multiple subsections related to the same topic could logically be grouped together. This module went through multiple rounds of feedback.
This module was released in August 2024. As of July 2025, it has a Net Promoter Score of 60.66 after 10,929 completions.
This module was also selected to be a part of Relias' Emergency Preparedness and Response resources page to help train healthcare providers treating patients in disasters such as hurricanes.
